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		<title><![CDATA[RackHelm]]></title>
		<link>https://rackhelm.com/</link>
		<description><![CDATA[Take the helm of your hosting business]]></description>
		<lastBuildDate>Fri, 16 Oct 2026 10:24:32 +0000</lastBuildDate>
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			<link>https://rackhelm.com/</link>
			<title><![CDATA[Home]]></title>
			<pubDate>Fri, 16 Oct 2026 10:24:32 +0000</pubDate>
			<description><![CDATA[For hosting providers & game server companies Take the helm of your hosting business. RackHelm is white-label hosting billing software that runs your whole customer lifecycle — orders, invoices, servers, domains, SSL and tickets — provisioning and support included, under your brand. Get a demo key]]></description>
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			<title><![CDATA[Integrations]]></title>
			<pubDate>Fri, 16 Oct 2026 10:24:29 +0000</pubDate>
			<description><![CDATA[Integrations Connect the stack you already run. Twenty-two integrations ship in the box. RackHelm drives hosting billing integrations for game panels, web hosting control panels, domain registrars and analytics from one billing core: provisioning on payment, suspending on non-payment, terminating]]></description>
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			<title><![CDATA[RackHelm — Footer]]></title>
			<pubDate>Fri, 16 Oct 2026 09:51:21 +0000</pubDate>
			<description><![CDATA[RackHelm White-label billing, provisioning and support for hosting providers.RackHelm is an Orbi product · © 2026 · Terms · Privacy]]></description>
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			<guid isPermaLink="false">https://rackhelm.com/roadmap/</guid>
			<link>https://rackhelm.com/roadmap/</link>
			<title><![CDATA[Roadmap]]></title>
			<pubDate>Fri, 16 Oct 2026 09:51:19 +0000</pubDate>
			<description><![CDATA[Roadmap Where RackHelm is heading. RackHelm ships in numbered releases, and this page is the working plan for the next three of them. It is shaped by the operators running the platform: the fastest way to move something up this page is to run RackHelm and tell us what your stack needs. Get a demo]]></description>
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			<guid isPermaLink="false">https://rackhelm.com/comparison/</guid>
			<link>https://rackhelm.com/comparison/</link>
			<title><![CDATA[Comparison]]></title>
			<pubDate>Fri, 16 Oct 2026 09:46:33 +0000</pubDate>
			<description><![CDATA[Compare RackHelm vs WHMCS, Blesta & ClientExec Your billing platform is the one system you cannot work around. This page compares RackHelm with the three established options as plainly as we can — including where the incumbents are genuinely strong. Get a demo key See the migration path Competitor]]></description>
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			<link>https://rackhelm.com/download/</link>
			<title><![CDATA[Download]]></title>
			<pubDate>Fri, 16 Oct 2026 09:46:26 +0000</pubDate>
			<description><![CDATA[Download Download RackHelm RackHelm is self-hosted. You download one archive, run it on your own server, and your customers’ data never leaves your infrastructure. The installer sets up PHP, the web server, database, queue workers, SSL and the ionCube Loader in a single command. Download RackHelm]]></description>
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			<link>https://rackhelm.com/?elementor_library=rackhelm-header-2</link>
			<title><![CDATA[RackHelm — Header]]></title>
			<pubDate>Sat, 10 Oct 2026 18:43:27 +0000</pubDate>
			<description><![CDATA[RackHelm Get a demo key]]></description>
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			<guid isPermaLink="false">https://rackhelm.com/documentation/queue-workers-and-scheduler/</guid>
			<link>https://rackhelm.com/documentation/queue-workers-and-scheduler/</link>
			<title><![CDATA[Queue Workers, Horizon and the Scheduler]]></title>
			<pubDate>Thu, 24 Sep 2026 12:40:56 +0000</pubDate>
			<description><![CDATA[Almost nothing important in RackHelm happens during the web request that triggers it. Provisioning a new service, charging a card, generating an invoice, sweeping every registrar, sending an e-mail and delivering a webhook are all queued and executed by a background worker. This article explains]]></description>
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			<guid isPermaLink="false">https://rackhelm.com/documentation/queue-monitor-and-horizon/</guid>
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			<title><![CDATA[The Queue Monitor]]></title>
			<pubDate>Thu, 24 Sep 2026 12:40:56 +0000</pubDate>
			<description><![CDATA[Most of what RackHelm does after a customer presses Pay happens on a queue: provisioning an account, raising invoices, sending mail, syncing domains. System → Queue Monitor is the screen that shows that work — what is waiting, what is running, what has finished and what has failed — and lets you]]></description>
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			<guid isPermaLink="false">https://rackhelm.com/documentation/tax-vat-and-currency/</guid>
			<link>https://rackhelm.com/documentation/tax-vat-and-currency/</link>
			<title><![CDATA[Tax, VAT and Currency]]></title>
			<pubDate>Thu, 24 Sep 2026 12:40:56 +0000</pubDate>
			<description><![CDATA[This article describes what RackHelm does about tax and currency, how to switch each on, and the traps in both. It is written for operators. Both features exist in the product from 1.0.1.1, and both do nothing at all until you configure them — which is the single most important thing to understand]]></description>
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			<link>https://rackhelm.com/documentation/sub-accounts/</link>
			<title><![CDATA[Sub-Accounts]]></title>
			<pubDate>Thu, 24 Sep 2026 12:40:56 +0000</pubDate>
			<description><![CDATA[A sub-account is a second login attached to an existing customer account. It exists so a business customer can give a colleague — a developer, a bookkeeper — their own username and password instead of sharing one set of credentials. Everything the sub-account touches still belongs to the parent]]></description>
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			<guid isPermaLink="false">https://rackhelm.com/documentation/working-a-ticket/</guid>
			<link>https://rackhelm.com/documentation/working-a-ticket/</link>
			<title><![CDATA[Working a Ticket]]></title>
			<pubDate>Thu, 24 Sep 2026 12:40:56 +0000</pubDate>
			<description><![CDATA[The individual ticket screen is where the actual support work happens. It puts the conversation in the middle, the customer's context on the right, and a composer that can reply and set the resulting status in one action. This article walks through every part of it and is for the agents who live on]]></description>
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			<title><![CDATA[Support Departments]]></title>
			<pubDate>Thu, 24 Sep 2026 12:40:56 +0000</pubDate>
			<description><![CDATA[Departments are how RackHelm decides which tickets an agent sees. They are the routing target for the client portal, the contact form and every inbound mailbox, and they are also the visibility boundary — an agent's queue is the union of their departments' tickets, anything assigned to them]]></description>
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			<title><![CDATA[Ticket Settings]]></title>
			<pubDate>Thu, 24 Sep 2026 12:40:56 +0000</pubDate>
			<description><![CDATA[Support → Ticket Settings holds the desk-wide options: how tickets are numbered, which department the portal files its own tickets in, what your first-response target is, whether tickets auto-assign, whether visitors may open tickets without an account, whether the ticket form asks which package a]]></description>
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			<title><![CDATA[Pterodactyl]]></title>
			<pubDate>Thu, 24 Sep 2026 12:40:56 +0000</pubDate>
			<description><![CDATA[Pterodactyl is RackHelm's game-server integration. It creates panel users and servers from paid orders, resizes them when a customer buys an upgrade, and gives customers a live console, power controls and startup-variable editing inside the client portal — without a second login. This article]]></description>
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			<title><![CDATA[System Schedules and the Scheduler]]></title>
			<pubDate>Thu, 24 Sep 2026 12:40:56 +0000</pubDate>
			<description><![CDATA[Almost everything RackHelm does on its own — raising renewal invoices, charging stored cards, suspending unpaid services, pulling support email into tickets, reconciling domains at the registrar, refreshing exchange rates — is a system schedule. Each one is a row you can enable, retime, tune and]]></description>
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			<title><![CDATA[Sites: domains and DNS]]></title>
			<pubDate>Thu, 24 Sep 2026 12:40:56 +0000</pubDate>
			<description><![CDATA[The Domains page of a hosting site is where you attach extra domain names and subdomains to the site, edit the DNS zone the control panel serves for them, and manage each domain's SSL certificate. Open it from the site toolbar (My Sites → your site → Domains), or go to /sites/{id}/domains. This]]></description>
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			<title><![CDATA[Sites: email accounts and webmail]]></title>
			<pubDate>Thu, 24 Sep 2026 12:40:56 +0000</pubDate>
			<description><![CDATA[The Email page of a hosting site creates and manages the mailboxes on your domain — passwords, storage quotas, aliases, forwarders and the catch-all address — and links you through to webmail. Open it from the site toolbar (My Sites → your site → Email), or go to /sites/{id}/email. This article is]]></description>
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			<link>https://rackhelm.com/documentation/sites-databases/</link>
			<title><![CDATA[Sites: databases and phpMyAdmin]]></title>
			<pubDate>Thu, 24 Sep 2026 12:40:56 +0000</pubDate>
			<description><![CDATA[The SQL page of a hosting site manages the databases behind your website: creating databases, creating the users that connect to them, granting and revoking access, allowing remote connections, and opening phpMyAdmin. Open it from the site toolbar (My Sites → your site → SQL), or go to]]></description>
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			<title><![CDATA[Sites: FTP accounts]]></title>
			<pubDate>Thu, 24 Sep 2026 12:40:56 +0000</pubDate>
			<description><![CDATA[FTP accounts let you upload and download the files that make up your website with any FTP client. The FTP page of a hosting site creates those accounts, resets their passwords and deletes them. Open it from the site toolbar (My Sites → your site → FTP), or go to /sites/{id}/ftp. This article is for]]></description>
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			<title><![CDATA[Sites: backups and restores]]></title>
			<pubDate>Thu, 24 Sep 2026 12:40:56 +0000</pubDate>
			<description><![CDATA[The Backups panel at the bottom of a site's dashboard lists the snapshots your provider's control panel holds for the site and, on Enhance hosting, lets you restore from one — all of it, or just the databases or mailboxes you name. Open My Sites → your site and scroll to the Backups card. This]]></description>
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			<guid isPermaLink="false">https://rackhelm.com/documentation/sites-php-settings/</guid>
			<link>https://rackhelm.com/documentation/sites-php-settings/</link>
			<title><![CDATA[Sites: PHP version and settings]]></title>
			<pubDate>Thu, 24 Sep 2026 12:40:56 +0000</pubDate>
			<description><![CDATA[The Environment card on a site's dashboard controls which version of PHP runs your website, and — on Enhance and cPanel hosting — lets you restart the PHP process pool when the site stops responding. Open My Sites → your site — the card sits at the top left. It is the only PHP screen in the portal]]></description>
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			<guid isPermaLink="false">https://rackhelm.com/documentation/sites-logs-and-security/</guid>
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			<title><![CDATA[Sites: logs and threat scanning]]></title>
			<pubDate>Thu, 24 Sep 2026 12:40:56 +0000</pubDate>
			<description><![CDATA[Two tools help you work out why a site is misbehaving: the log viewer, which tails the web server, PHP and WordPress logs, and the Security Scan Report, which reports known vulnerabilities in the WordPress plugins and themes installed on the site. Both work across Enhance, cPanel and Plesk hosting]]></description>
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			<guid isPermaLink="false">https://rackhelm.com/documentation/sites-wordpress-tools/</guid>
			<link>https://rackhelm.com/documentation/sites-wordpress-tools/</link>
			<title><![CDATA[Sites: WordPress tools]]></title>
			<pubDate>Thu, 24 Sep 2026 12:40:56 +0000</pubDate>
			<description><![CDATA[The Applications card on a site's dashboard installs WordPress and other applications, opens the WordPress admin, updates WordPress core and removes an installation. Open My Sites → your site — the card is on the right. It works on Enhance, cPanel and Plesk hosting, but three of its buttons behave]]></description>
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			<guid isPermaLink="false">https://rackhelm.com/documentation/product-groups/</guid>
			<link>https://rackhelm.com/documentation/product-groups/</link>
			<title><![CDATA[Product Groups]]></title>
			<pubDate>Thu, 24 Sep 2026 12:40:55 +0000</pubDate>
			<description><![CDATA[A product group is the folder your products live in, and it is also the page customers land on in the store. Groups decide how a set of products is presented — as a pricing grid or as a domain search box — they carry the icon on the group's store card, and they hold settings that every product]]></description>
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			<guid isPermaLink="false">https://rackhelm.com/documentation/pending-provisioning-queue/</guid>
			<link>https://rackhelm.com/documentation/pending-provisioning-queue/</link>
			<title><![CDATA[The Pending Provisioning Queue]]></title>
			<pubDate>Thu, 24 Sep 2026 12:40:55 +0000</pubDate>
			<description><![CDATA[Pending Provisioning is the operator's work queue: every package and addon that has not finished being set up, whether it is waiting on the scanner, waiting on a person, or has failed outright. Clearing it is the daily routine that keeps paid services from quietly never arriving. This article is]]></description>
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			<guid isPermaLink="false">https://rackhelm.com/documentation/how-invoicing-works/</guid>
			<link>https://rackhelm.com/documentation/how-invoicing-works/</link>
			<title><![CDATA[How Invoicing Works]]></title>
			<pubDate>Thu, 24 Sep 2026 12:40:55 +0000</pubDate>
			<description><![CDATA[Every charge a customer sees in RackHelm is an invoice. This article explains how an invoice is put together, how it is numbered, which statuses it can hold, how the admin invoice list filters and its bulk actions behave, what deleting an invoice actually does, where the PDF comes from, and how the]]></description>
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			<guid isPermaLink="false">https://rackhelm.com/documentation/billing-settings/</guid>
			<link>https://rackhelm.com/documentation/billing-settings/</link>
			<title><![CDATA[Billing Settings]]></title>
			<pubDate>Thu, 24 Sep 2026 12:40:55 +0000</pubDate>
			<description><![CDATA[The billing settings screen holds the handful of options that apply to every invoice you raise: whether customers may top up their balance, which PDF layout is used, whether same-day charges are combined, how invoice numbers are built, the late-fee defaults and the default affiliate commission]]></description>
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			<link>https://rackhelm.com/documentation/payment-gateways/</link>
			<title><![CDATA[Payment Gateways]]></title>
			<pubDate>Thu, 24 Sep 2026 12:40:55 +0000</pubDate>
			<description><![CDATA[A payment gateway is the connection between RackHelm and the company that actually moves the money. RackHelm ships drivers for five: Stripe, PayPal, Square, Authorize.net and Bank Transfer. This article is the overview: the gateway list, adding a gateway, the two settings that apply to every]]></description>
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			<guid isPermaLink="false">https://rackhelm.com/documentation/countries-and-addresses/</guid>
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			<title><![CDATA[Countries and the Address Book]]></title>
			<pubDate>Thu, 24 Sep 2026 12:40:55 +0000</pubDate>
			<description><![CDATA[The country list decides which countries a customer can pick when they enter an address, at checkout, and when generating an SSL certificate. The address book is where those addresses live. This article covers both — the operator screen that controls the list, the customer screen that consumes it]]></description>
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			<title><![CDATA[Email Routing and IMAP Piping]]></title>
			<pubDate>Thu, 24 Sep 2026 12:40:55 +0000</pubDate>
			<description><![CDATA[Email routing turns a mailbox into a ticket queue. RackHelm polls each mailbox you configure, files new messages as tickets in a department you choose, and threads replies back onto the ticket they belong to. It speaks IMAP, POP3 and the Microsoft 365 Graph API. This article is for whoever sets a]]></description>
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			<link>https://rackhelm.com/documentation/guest-tickets-contact-form/</link>
			<title><![CDATA[Guest Tickets and the Contact Form]]></title>
			<pubDate>Thu, 24 Sep 2026 12:40:55 +0000</pubDate>
			<description><![CDATA[Guest tickets let someone who has no account with you raise a support request from a public contact form. RackHelm holds every submission behind an email-confirmation step: nothing is stored as a ticket, and no account is created, until the sender clicks a link sent to the address they typed. This]]></description>
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			<title><![CDATA[How Integrations Work in RackHelm]]></title>
			<pubDate>Thu, 24 Sep 2026 12:40:55 +0000</pubDate>
			<description><![CDATA[An integration is how RackHelm turns a paid order into a real hosting account, game server or domain without anyone touching a control panel. This article explains the three pieces you configure — the panel connection, the customer's account on that panel, and the product binding — and exactly what]]></description>
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			<title><![CDATA[cPanel / WHM]]></title>
			<pubDate>Thu, 24 Sep 2026 12:40:55 +0000</pubDate>
			<description><![CDATA[RackHelm creates, suspends, unsuspends and terminates cPanel accounts on your WHM server, and surfaces the resulting site on the customer's Sites page. This article is for the operator who sets that up: what you need from WHM, every field on the RackHelm form, how a product is bound to a WHM]]></description>
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			<link>https://rackhelm.com/documentation/plesk-integration/</link>
			<title><![CDATA[Plesk]]></title>
			<pubDate>Thu, 24 Sep 2026 12:40:55 +0000</pubDate>
			<description><![CDATA[RackHelm creates a Plesk customer for each portal user and a subscription — a webspace — for each order item they buy, then suspends, unsuspends and terminates those subscriptions as the billing requires. This article is for the operator setting that up: how to get an API key without ever storing a]]></description>
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			<link>https://rackhelm.com/documentation/directadmin-integration/</link>
			<title><![CDATA[DirectAdmin]]></title>
			<pubDate>Thu, 24 Sep 2026 12:40:55 +0000</pubDate>
			<description><![CDATA[DirectAdmin appears in RackHelm's control-panel catalogue with the same connection form as the rest of the cPanel family. This article covers the DirectAdmin credentials you need, the RackHelm fields, and two specific problems in this build you should know about before you put a DirectAdmin product]]></description>
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			<link>https://rackhelm.com/documentation/cyberpanel-integration/</link>
			<title><![CDATA[CyberPanel]]></title>
			<pubDate>Thu, 24 Sep 2026 12:40:55 +0000</pubDate>
			<description><![CDATA[CyberPanel is offered in RackHelm's control-panel catalogue with the same connection form as cPanel, Plesk, DirectAdmin and ISPmanager. This article covers what CyberPanel needs from you, the RackHelm fields, and the current state of the driver. Before you start The edit_integrations permission]]></description>
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			<guid isPermaLink="false">https://rackhelm.com/documentation/ispmanager-integration/</guid>
			<link>https://rackhelm.com/documentation/ispmanager-integration/</link>
			<title><![CDATA[ISPmanager]]></title>
			<pubDate>Thu, 24 Sep 2026 12:40:55 +0000</pubDate>
			<description><![CDATA[ISPmanager is the fifth panel in RackHelm's shared control-panel family. The connection form, the storage rules and the product fields are identical to cPanel, Plesk, DirectAdmin and CyberPanel; only the default port and the field labels differ. This article covers the setup and the current state]]></description>
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			<title><![CDATA[GameCP]]></title>
			<pubDate>Thu, 24 Sep 2026 12:40:55 +0000</pubDate>
			<description><![CDATA[GameCP is RackHelm's second game-panel integration. It works the same way as Pterodactyl from the billing side — same custom variables, same add-on upgrades, same lifecycle — but GameCP's own model is simpler: games instead of nests and eggs, and no browser console, so customers get metrics, logs]]></description>
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			<title><![CDATA[Announcements]]></title>
			<pubDate>Thu, 24 Sep 2026 12:40:55 +0000</pubDate>
			<description><![CDATA[Announcements are notices shown inside the portal — planned maintenance, a price change, a new product. They can be public or aimed at particular roles, products or product groups, they can be scheduled to appear and disappear on their own, and each one is tracked per customer: whether it was on]]></description>
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			<title><![CDATA[Google Analytics and Cookie Consent]]></title>
			<pubDate>Thu, 24 Sep 2026 12:40:55 +0000</pubDate>
			<description><![CDATA[RackHelm has built-in Google Analytics 4 tracking: a client-side ecommerce funnel from browsing to purchase, a configurable cookie consent banner that gates it, and server-side purchase tracking for revenue that never touches a browser. Since 1.0.1.1 both the tag and the banner are also switched]]></description>
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			<title><![CDATA[The cart and checkout]]></title>
			<pubDate>Thu, 24 Sep 2026 12:40:55 +0000</pubDate>
			<description><![CDATA[The cart holds everything you have configured; checkout turns it into an order. This article covers reviewing the cart, choosing the currency you pay in, applying a promo code, using account credit, choosing how to pay, and the terms you may be asked to accept before the order can go through. Your]]></description>
		</item>
		<item>
			<guid isPermaLink="false">https://rackhelm.com/documentation/paying-with-account-credit/</guid>
			<link>https://rackhelm.com/documentation/paying-with-account-credit/</link>
			<title><![CDATA[Paying with account credit and topping up]]></title>
			<pubDate>Thu, 24 Sep 2026 12:40:55 +0000</pubDate>
			<description><![CDATA[Account credit is a balance held against your account that can be spent on new orders and on automatic renewals. It is useful for paying a year ahead, for avoiding small card charges, and for holding refunds or prorated credits from package changes. This article covers checking your balance]]></description>
		</item>
		<item>
			<guid isPermaLink="false">https://rackhelm.com/documentation/managing-sub-accounts/</guid>
			<link>https://rackhelm.com/documentation/managing-sub-accounts/</link>
			<title><![CDATA[Sub-accounts: inviting a colleague]]></title>
			<pubDate>Thu, 24 Sep 2026 12:40:55 +0000</pubDate>
			<description><![CDATA[A sub-account is a second sign-in for the same billing account — useful when a colleague, developer or agency needs to manage your services without sharing your password. This article covers creating one, what a sub-account can and cannot do, the password prompts that guard those changes, and how]]></description>
		</item>
		<item>
			<guid isPermaLink="false">https://rackhelm.com/documentation/my-sites-dashboard/</guid>
			<link>https://rackhelm.com/documentation/my-sites-dashboard/</link>
			<title><![CDATA[My Sites: the site dashboard]]></title>
			<pubDate>Thu, 24 Sep 2026 12:40:55 +0000</pubDate>
			<description><![CDATA[My Sites is where you manage web hosting bought from your provider — the PHP environment, the applications installed on the site, security findings and backups, plus links out to domains, email, databases, FTP and the SEO report. This article covers the site list and the dashboard itself; each]]></description>
		</item>
		<item>
			<guid isPermaLink="false">https://rackhelm.com/documentation/account-credit/</guid>
			<link>https://rackhelm.com/documentation/account-credit/</link>
			<title><![CDATA[Account Credit]]></title>
			<pubDate>Thu, 24 Sep 2026 12:40:54 +0000</pubDate>
			<description><![CDATA[Account credit is a balance held against a customer's account that can be spent on orders and renewals. Staff use it for goodwill gestures, refunds you do not want to push back to a card, and proration credits; customers can also top it up themselves if you allow deposits. Every movement is written]]></description>
		</item>
		<item>
			<guid isPermaLink="false">https://rackhelm.com/documentation/adding-a-panel-connection/</guid>
			<link>https://rackhelm.com/documentation/adding-a-panel-connection/</link>
			<title><![CDATA[Adding a Control Panel Connection]]></title>
			<pubDate>Thu, 24 Sep 2026 12:40:54 +0000</pubDate>
			<description><![CDATA[A panel connection stores the credentials RackHelm uses to talk to one control panel. You create it once, test it, and then point as many products at it as you like. This article covers the generic flow that every control panel shares — the fields, the Test button, certificate pinning, and the]]></description>
		</item>
		<item>
			<guid isPermaLink="false">https://rackhelm.com/documentation/admin-dashboard/</guid>
			<link>https://rackhelm.com/documentation/admin-dashboard/</link>
			<title><![CDATA[The Admin Dashboard]]></title>
			<pubDate>Thu, 24 Sep 2026 12:40:54 +0000</pubDate>
			<description><![CDATA[The admin dashboard is an operator's cockpit: five headline numbers, a configurable strip of quick reports, a "needs attention" queue that lists only work that actually needs a human, and panels covering provisioning health, background jobs and the scheduler. Every panel is gated by permission, so]]></description>
		</item>
		<item>
			<guid isPermaLink="false">https://rackhelm.com/documentation/admin-reports/</guid>
			<link>https://rackhelm.com/documentation/admin-reports/</link>
			<title><![CDATA[Reports]]></title>
			<pubDate>Thu, 24 Sep 2026 12:40:54 +0000</pubDate>
			<description><![CDATA[RackHelm ships ten built-in reports covering account health, revenue, products and support. They are reached from the Reports section of the sidebar, each is individually permissioned, and each can also be pinned to the dashboard as a quick-report widget. This article is for staff who read those]]></description>
		</item>
		<item>
			<guid isPermaLink="false">https://rackhelm.com/documentation/square-setup/</guid>
			<link>https://rackhelm.com/documentation/square-setup/</link>
			<title><![CDATA[Square Setup]]></title>
			<pubDate>Thu, 24 Sep 2026 12:40:46 +0000</pubDate>
			<description><![CDATA[Square handles checkout, paying an invoice from the client portal, saving a card and background renewal charges. It differs from the other gateways in one important way: a Square account is tied to a location, and that location decides which currency you can take and whether card processing is]]></description>
		</item>
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